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Trading Lot Size Changes for Nikkei225

2020-12-15

Dear Valued Client,

To further improve the trading environment, please be advised that the minimum lot size of the following instrument will be reduced. This change will occur on the 19th December 2020.

Please refer to the table below outlining the affected instruments:

*All hours are provided in GMT+2 (Server Time in MT4.)

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

PUPRIME Server Upgrade Completed Notice

2020-12-14

Dear Valued Client,

Pacific Union launched a Live Server upgrade during this weekend and it has been completed. Meanwhile, the Client Portal is restored and MT4 Live Account Server is renamed from PacificUnion-Live1 to PacificUnionInt-Live after the upgrade, please re-login your MT4 trading platform with the following 2 methods:

1. MT4 for Mobile
• Launch the MT4 app and select “Setting”- “New Account”- “Login to an existing account” to search the new server to login.
• If clients can’t find the new server, please uninstall the old version and reinstall the new version of the MT4 trading platform from Google Play Store, App Store or our official website: https://puprimecomsta.wpengine.com/trading-platform/metatrader4/

2. MT4 for PC
• Please uninstall and download the latest version of MT4 trading platform from our official website: https://puprimecomsta.wpengine.com/trading-platform/metatrader4/, please kindly search the new server to login with your account details afterwards.

*Please note that the old server of PacificUnion-Live1 is not available since 12th December 2020, please be sure to download the latest version of MT4 and login in with the updated server.

If you forget the MT4 Account password, please log in Client Portal:https://myaccount.puprime.com/login to click “Reset MT4 Password” field in the account on the main page. The new password will be sent to your registered email immediately. Please note that the password of MT4 could be reset once a day.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected]，or phone 400 120 0576.

PUPRIME Server Upgrade Notice

2020-12-9

Dear Valued Client,

To provide a better reliable trading environment, Pacific Union would like to launch a Live Server upgrades from MT4 Server Time (GMT+2) 00:00 of December 12th 2020 to 11:00 of December 13th 2020.

The maintenance would make clients unable to log in MT4 Live Account temporarily, but it won’t make any changes on account details such as password or affect any position which has been opened. At the same time, the function of deposit, withdrawal and data searching in Client Portal would be not available to use. We recommend clients to do arrangement in advance.

After the upgrade, MT4 Live Account Server will be renamed from PacificUnion-Live1 to PacificUnionInt-Live, you could re-login with the following 2 method:

1. MT4 for Mobile
• Launch the MT4 app and select “Setting”- “New Account”- “Login to an existing account” to search the new server to login.
• If clients can’t find the new server, please uninstall the old version and reinstall the new version of the MT4 platform from Google Play Store, App Store or our official website: https://puprimecomsta.wpengine.com/trading-platform/metatrader4/

2. MT4 for PC
• Please uninstall and download the latest version of MT4 trading platform from our official website: https://puprimecomsta.wpengine.com/trading-platform/metatrader4/ , please kindly search the new server to login with your account details afterwards.

* Please note that the above links is effective from December 12th, please be sure to download the latest version of MT4 after this date.

If you forget the MT4 Account password, you can click: https://myaccount.puprime.com/login to log in the Client Portal to click “Reset MT4 Password” field in the account on the main page. The new password will be sent to your registered email immediately. Please note that the password of MT4 could be reset once a day.

The Client Portal will be restored and you could re-login MT4 trading platform with the above methods as long as the maintenance has been completed. We will announce the completion accordingly, please pay attention closely.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

PUPRIME CFD Rollover Notice of Dec

2020-11-30

Dear Valued Client,

Due to the rollover date of VIX index, Oil CFD(CL-OIL) and USDX index is approaching, please be advised that the pricing are difference between old and new futures contracts, we recommend clients to monitor their positions closely and properly control their positions.

New contracts for VIX index, Oil CFD(CL-OIL) and USDX index will automatically be rolled-over as below:

*All hours are provided in GMT+2 (Server Time in MT4.)

Please note:
•　The rollover will be automatic, and any existing open positions will remain open.
•　Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
•　To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
•　Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

PUPRIME Index CFDs Dividend and Swap Separation Notice

2020-11-12

Dear Valued Client,

Regarding our current method of combining indices dividends with swaps, please be advised that we expect to launch the new feature starts from November 16^th 2020 to separate indices dividends with swaps in order to add more clarity on these rates.

The impact of this change will be that the indices dividends will not be paid or charged as an inclusion along with the swap component. Indices dividends will be executed separately through a balance statement directly to your trading account. The comment for trading index CFDs will be in the following format “Div&< Product Name >&< Net Volume >” which show in the balance.

For example, the comment shows in the balance will be “Div & NAS100 & 5” for trading 5 lots NAS100 for Long. On the contrary, the comment shows in the balance will be “Div & NAS100 & -5” for trading 5 lots NAS100 for Short.

Please note that the above adjustment is only displayed in the new format and there is no impact to the total cost.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

PUPRIME CFD Rollover Notice of Nov

2020-11-4

Dear Valued Client,

Due to the rollover date of VIX index is approaching, please be advised that the pricing are difference between old and new futures contracts, we recommend clients to monitor their positions closely and properly control their positions.

New contracts for VIX index will automatically be rolled-over as below:

*All hours are provided in GMT+2 (Server Time in MT4.)

Please note:
•  The rollover will be automatic, and any existing open positions will remain open.
•  Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
•  To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
•  Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of the United States, Canada, Singapore, Australia, Iran, China, the Philippines, North Korea, India, Cuba, Cyprus, American Samoa, Guam, the Northern Mariana Islands, or Puerto Rico. It is also not intended for distribution to, or use by, any person or entity located in jurisdictions listed on the FATF “blacklist” or subject to major global sanctions lists, or in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Financial Services LLC is licensed by the UAE Capital Market Authority (CMA) under License No. 20200000388 (Fifth Category: Arrangement and Advice) to conduct introduction and promotion of financial services and financial products. The company’s registered address is The Prime Tower, Office No. 1209, Business Bay, Plot No. 68-0, Makani No. 25836 86879, Dubai, United Arab Emirates.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime Limited is regulated by the Financial Services Authority (FSA) of Seychelles, with License No. SD050 and Registration No. 8426654-1. Its registered office is located at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (Pty) Ltd is a licensed Financial Services Provider (FSP No. 52218) authorised and regulated by the Financial Sector Conduct Authority ("FSCA") of South Africa. PU Prime (Pty) Ltd is neither the issuer nor the market maker of the derivative products made available through the FSP. It acts solely as an intermediary, as contemplated in the Financial Advisory and Intermediary Services Act, 2002 ("FAIS Act"), between clients and PU Prime Ltd (the "Product Provider"), and its services are limited to the provision of intermediary services in relation to derivative products issued by the Product Provider. Accordingly, PU Prime (Pty) Ltd does not act as principal, issuer, market maker or counterparty in any client transaction. Registered Office: 18 Cavendish Road, Claremont, Cape Town, Western Cape 7708, South Africa.

P.U.P. Integrated Services Limited is a company incorporated in the United Kingdom under Company Registration No. 17424116, with its registered address at C/O Greenwoods Legal Services Limited, Queens House, 55–56 Lincoln’s Inn Fields, London, United Kingdom, WC2A 3LJ. P.U.P. Integrated Services Limited provides administrative payment facilitation services on behalf of the relevant licensed entities within the PU Prime Group. It does not offer regulated financial products, provide trading services or hold itself out as a regulated payment services provider.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.